Refund Policy

NormasHerbs is committed to providing the highest potency of herbs and products possible. In order to retain the freshness of our herbs, does not accept returns. A cancellation before shipment has a 10% processing fee. For orders of our Reversal packages or any package or customs orders where the invoice is sent via email; If your order is cancelled the cost of your order will be returned to you minus a 25% restocking fee.

The Packages are made with the freshest of herbs for maximum potency. When a Package order is placed a team is sent out into the jungles in and around Honduras to gather, cut and dry the herbs for your order. Exception to Return Policy If you have mistakenly ordered teas when meaning to order capsules, you may then send the items back to at your cost for shipping and for a fee of $20.00 + shipping. This will be invoiced to you via email. We will prepare and transfer the exact herbs you sent back into capsules. Based on the amount and type of herbs you return from a tea order you will more than likely receive back more capsules than if you had originally ordered herbs in capsule form. All other shipping charges become the sole responsibility of the customer. If has sent you an incorrect item you may keep it and we will then send you the correct item and pay for the cost of shipping the correct item to you. All other shipping charges become the sole responsibility of the customer. In our continued commitment to offer the highest quality items we are not able to honor requests for product exchanges and/or store credits of any kind.